Support

Read FAQs, watch installation videos and download quick start guides for your Yale locks.

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Frequently Asked Questions

Customer Support

Installation and Tech Support

1-855-213-5841

Support@YaleLock.com

24/7 Monday-Sunday

Sales Support

1-855-492-0505

Service@YaleLock.com

8am - 4:30pm EST
Monday-Friday

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Download the BILT App

The free BILT app offers 3D, interactive installation instructions for Yale Real Living products. Available on the App Store and the Google Play Store.