Installing App Installation Requirements A mobile device (Tablet o Smartphone) with iOS 13 or Android 7 operating systems or later versions. A Wi-Fi 2.4 Ghz network without any restrictions and no need of a proxy to access Internet. An Internet connection when installing the app and while creating the user account, as well as when pairing devices. A Wi-Fi network access password. The Yale Connect app is available in Latin America and can be downloaded from Google Play or App Store (Android or iOS) stores. Account Creation: When starting the application, you will be requested to complete a registration form. Once all the fields required are completed, an e-mail will be sent to the address indicated in the registration form. Open the e-mail message and follow the link sent in order to activate your account. A window will open in your browser and confirm you that the registration was successfully completed. After this process, return to the Yale Connect app and login with your credentials. Starting your account session: When you start the application, you will be asked to enter the e-mail with which you registered in Yale Connect and your password. IMPORTANT: Your mobile device must be connected to the same Wi-Fi® network where Yale Connect Hub will connect, and it must have access to Internet during the installation process and when pairing new devices.