What are the requirements to install the Yale Connect App? In order to install the Yale Connect application you need: A mobile device iOS or Android (Tablet o Smartphone) with iOS 13 or Android 7 operating systems or later versions. A Wi-Fi® 2.4 Ghz network without any restrictions and no need of a proxy to access Internet. The Yale Connect application can be downloaded from the Google Play (Android) or App Store (iOS). You can see the "Installation Instructions" in the Help site. NOTE: The Yale Connect is only available for download in USA and LatinAmerica. Before starting, please verify that your mobile device have the right region set, as well as in your email account in the iOS or Google Play Stores. For further support, please contact our Support Team.